Cancellation policy

This policy explains how Snackstalgia subscriptions work, how they renew and how to cancel. It applies to subscriptions bought on snackstalgia.com and delivered within the United Arab Emirates.

1. How a subscription works

You choose a size (Feast or Taste) and a plan of 1, 3, 6 or 12 months. One box ships every month of your plan, each built around a different country. Longer plans cost less per box.

2. Payment

You pay for the whole plan by card when you subscribe. The price and the plan length are shown at checkout before you pay.

3. Renewal

At the end of your plan it renews automatically for the same length, and the card you used is charged again.

4. Cancelling

You can cancel anytime. If you cancel part-way through a plan, you still receive every box in the plan you have paid for, one each month, and your plan will not renew at the end. Nothing further is charged. Because the remaining boxes are still delivered, unused months are not refunded.

Before your plan renews, you can cancel and you will not be charged again. To cancel, email support@snackstalgia.com or message us on WhatsApp at +971 55 315 7900 with your order number.

5. Delivery

Each box in a subscription is delivered on the terms in our Shipping policy, and delivery is free. If a box arrives damaged, or something is missing, see our Refund policy.

6. One-time purchases are not subscriptions

Past boxes, gift boxes, countdown calendars and items from The Shelf are one-time purchases. Nothing renews and there is nothing to cancel. Past boxes and Shelf items are sold subject to availability.

7. Changes

If we change how subscriptions work, we will update this page. A change will not affect a plan you have already paid for.

8. Contact

support@snackstalgia.com
+971 55 315 7900